John Lewis: Fintry House, Hamilton International Park
Client: HF Developments
One of two customer contact centres established by John Lewis Partnership to centralise operations whilst still allowing local branch contact and service. The other customer contact centre is located in Didsbury, Manchester and was also designed by Lateral Technologies & Solutions.
The 40,000 sq ft office building covering four floors caters for 450 partners and was constructed by HF Developments Ltd who also provided the fit out. The MEP design is tailored to meet the specific requirements of John Lewis customer contact centres and the challenge set by John Lewis in their continued commitment to carbon reduction.
Lateral Technologies & Solutions Ltd provided full MEP design duties for HF Developments Ltd.